Terms and Conditions

Prices
We offer goods for sale through our website and also from our premises in Montrose. Our prices vary from time to time and we have the right to change prices without notice and to withdraw products without notice.

Please note: Prices on our website do not always represent what is the Montrose depot price.

VAT
The prices we quote on the website always include VAT at the applicable rate.

Payment
All our goods are offered on a payment with order basis. Payment is due prior to despatch of goods and is accepted by most credit cards, debit cards or by cheque.

Despatch
We will normally despatch your goods within 7 days of order. The goods become your property as soon as they are dispatched to you. As we are closed during the Christmas Holiday period, goods ordered during this time will not be despatched until after the 10th of January.

Delivery
We will deliver your order to any UK address. Our standard delivery uses Royal mail or a national carrier and in most cases you will receive your goods within 2/3 days.

Cancellation
If you wish to cancel your order you may do so at any time prior to despatch of the goods. Please cancel by telephone to confirm this is possible. Our telephone number is 01674 672657.

Privacy Policy
Montrose Rope & Sail Co Ltd does not disclose buyers' information to third parties.

Returns Policy
All items will be checked prior to despatch; however, in the unlikely event that goods are received faulty, then a total refund will be given. All goods must be checked when received and if there is any damage then this must be reported to Montrose Rope & Sail Co Ltd within 48 hours of receipt, otherwise no claims can be entertained.